category image

034. Here to Help: a Customer Service

review-disable

Revisión

flashcard-disable

Tarjetas de memoria

spelling-disable

Ortografía

quiz-disable

Cuestionario

prompt
[Adjetivo]

done or happening without delay

rápido, pronto

rápido, pronto

query
[Sustantivo]

an instance of questioning

consulta, interrogante

consulta, interrogante

responsive
[Adjetivo]

reacting to people and events quickly and in a positive way

receptivo, rápido en responder

receptivo, rápido en responder

accommodating
[Adjetivo]

eager or willing to help others

complaciente

complaciente

to contact someone again later to provide a response or reply, often after taking time to consider or research the matter

volver a contactarse con

volver a contactarse con

impeccable
[Adjetivo]

without any mistakes or errors

impecable

impecable

obliging
[Adjetivo]

showing a cheerful willingness to do favors for others

servicial, complaciente

servicial, complaciente

incompetent
[Adjetivo]

(of a person) not having the necessary ability, knowledge, or skill to do something successfully

incompetente

incompetente

impersonal
[Adjetivo]

having no particular preference or emotion about anything or anyone

neutro

neutro

shoddy
[Adjetivo]

of poor quality or craftmanship

mediocre, deficiente

mediocre, deficiente

substandard
[Adjetivo]

having a quality or level below what is considered acceptable

subestándar, de calidad inferior

subestándar, de calidad inferior

uncooperative
[Adjetivo]

unwilling to cooperate

backlog
[Sustantivo]

a collection of tasks, orders, or materials that have not been completed or processed, requiring attention

pendiente, acumulación

pendiente, acumulación

urgency
[Sustantivo]

a situation of crucial importance that demands immediate and swift action

urgencia, emergencia

urgencia, emergencia

helpline
[Sustantivo]

a phone service that provides advice, comfort, or information regarding specific problems

línea de ayuda, línea de asistencia

línea de ayuda, línea de asistencia

to temporarily make someone wait during a phone call before resuming the conversation

warranty
[Sustantivo]

a written agreement in which a manufacturer promises a customer to repair or replace a product, under certain conditions, within a specific period of time

garantía

garantía

guarantee
[Sustantivo]

a written assurance that some product or service will be provided or will meet certain specifications

garantía, seguro

garantía, seguro

transaction
[Sustantivo]

the general process of purchasing or selling something

transacción

transacción

availability
[Sustantivo]

the state of being able to be used, obtained, or accessed

disponibilidad, accesibilidad

disponibilidad, accesibilidad

home page
[Sustantivo]

the opening page of a website that introduces it and links the user to other pages

página de inicio, portada

página de inicio, portada

a list of questions that are frequently asked (about a given topic) along with their answers

to browse
[Verbo]

to check a web page, text, etc. without reading all the content

echar una ojeada

echar una ojeada

index
[Sustantivo]

a system that provides the amount of prices, costs, etc. so that one can compare them with their previous value

índice

índice

nationwide
[Adjetivo]

existing or occurring across a country

a nivel nacional, nacional

a nivel nacional, nacional

dispatch
[Sustantivo]

the act of sending off something

envío, despacho

envío, despacho

LanGeek
Descargar la aplicación LanGeek