Client vs. Customer

What Are the similarities between 'client' and 'customer'? Do they have any differences? How about similarities? Well then, let's find out.

What Is Their Main Difference?

Both of these words refer to someone who requires service, but a 'client' is someone who is looking for specialized service, whereas, a 'customer' looks for plain products and purchases them right away.

Differences

Both of these words refer to someone who wants a special kind of service. However, the one who is seeking professional and official services. Look:

The lawyer failed to defend the innocence of his client.

A : I want to speak to Mr. Todd immediately.

B : I'm afraid he has a client right now, sir.

However, a 'customer' comes into a cafe and orders food, or buys different items in a shopping mall. Study the following examples:

The former manager was too hard on me about greeting the customers as soon as they came in.

We haven't had any customers from the moment we opened the shop.

Similarities

They are similar in that they both refer to someone who is looking for service. Check out the examples below:

Not all lawyers can prove the innocence of their clients.

Wow! So happy that you've finally learned how to attract more customers into your restaurant.

Are They Interchangeable?

Although they both refer to someone seeking service, they cannot be used interchangeably because the reader will get confused. Compare:

✓ The customers are all angry with the low quality of the food.

X The clients are all angry with the low quality of the food.

Here, the word 'client' dos not make any sense because we do not offer food service to clients. They are called 'customers'.

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