to complain
[verb]
to express one's annoyance, unhappiness, or dissatisfaction about something
to consider
[verb]
to think about something carefully before making a decision or forming an opinion
delivery
[noun]
the act or process of taking goods, letters, etc. to whomever they have been sent
to demonstrate
[verb]
to show clearly that something is true or exists by providing proof or evidence
demonstration
[noun]
the act of displaying or expressing something such as an emotion or opinion
to explain
[verb]
to make something clear and easy to understand by giving more information about it
explanation
[noun]
information or details that are given to make something clear or easier to understand
failure
[noun]
an instance of not doing something, particularly something that is expected of one
lost
[adjective]
unable to find or recover something that is misplaced, vanished, or missing
management
[noun]
the process or act of organizing or managing a group of people or an organization
service
[noun]
the work done by a person, organization, company, etc. for the benefit of others
temptation
[noun]
the wish to do or have something, especially something improper or foolish
basket
[noun]
an object, usually made of wicker or plastic, with a handle for carrying or keeping things
trolley
[noun]
a vehicle that runs on electricity, moving on a rail in streets of a town or city to carry passengers
credit card
[noun]
a plastic card, usually given to us by a bank, that we use to pay for goods and services
debit card
[noun]
a small plastic card we use to pay for what we buy with the money taken directly from our bank account
receipt
[noun]
a written or printed document that shows a number of goods or services which are bought or delivered are paid for
refund
[noun]
an amount of money that is paid back because of returning goods to a store or one overpaying for something
chain store
[noun]
one of a series of stores that are all owned by the same company or person
department store
[noun]
a large store, divided into several parts, each selling different types of goods
library
[noun]
a room or building in which collections of books, newspapers, etc. and sometimes films and music are kept for people to read or borrow
shirt
[noun]
(usually for men) a piece of clothing worn on the upper half of the body, typically with a collar and sleeves, and with buttons down the front
compensation
[noun]
something, particularly money, given to one to make up for the loss, pain, or damage that one suffered
disagreement
[noun]
an argument or a situation in which people have different opinions about something
argument
[noun]
a discussion, typically a serious one, between two or more people with different views
attachment
[noun]
a part or accessory that does a particular task when it is connected to something
to choose
[verb]
to decide what we want to have or what is best for us from a group of options
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