Headway - Upper Intermediate - Everyday English (Unit 6)

to take the necessary action regarding someone or something specific, especially as apart of your job

to connect a caller to the person to whom they want to speak

the total amount of income a company, store, etc. makes from the sales of goods or services over a specific period of time

a diagram or illustration that is used to show or explain something, such as a chart, graph, or drawing

to present or suggest a specific amount of money as payment for something, typically with the intention of entering into a transaction or agreement

the amount of freedom or flexibility allowed within certain limits or boundaries

the time until which a task is required to be completed

to arise or occur, especially unexpectedly or suddenly

to arrive at a place or event

to express dissatisfaction or criticism about something

a list of goods or services received and their total cost

a factor or issue that is significant enough to cause a person to abandon negotiations, discussions, or a potential relationship

not able to be obtained, reached, or used, typically because it is not ready, not present, or being used by someone else

to contact someone again later to provide a response or reply, often after taking time to consider or research the matter

to investigate or explore something in order to gather information or understand it better

to go over, read, or explain something quickly

the act of moving from one place to another, especially to a new home or office

a list or chart that shows the departure and arrival times of trains, buses, airplanes, etc.

without any preparation or prior thought

to tolerate a situation or person

to try to find information in a dictionary, computer, etc.

a list or plan of items to be considered or acted upon, typically at a meeting or conference

to completely change how something is organized or built, often making it simpler or more efficient

to come to an agreement with someone by granting some of their requests while they grant some of one's requests

to choose something among other things

to manage to reach or contact a person

to start focusing on and engaging in a task or activity in a serious or determined manner

to succeed in reaching a particular status, position, or achievement