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Media and Communication - Phone and Phone Services

Here you will learn some English words related to phones and phone services such as "keypad", "speed dial", and "helpline".

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Words Related to Media and Communication
area code
[noun]

a series of numbers at the beginning of a phone number that specifies a region, town, etc.

Ex: If you ’re calling from overseas , do not forget to add the international area code.
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the pages in a phone book with the list of phone numbers of government departments

Ex: The blue pages list various organizations and businesses that offer the services I need .
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call
[noun]

the act of talking to someone on the phone or an attempt to reach someone through a phone

Ex: She makes a call to her family every Sunday .
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callback
[noun]

a phone call intended to return a call received previously

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caller
[noun]

a person who is calling someone on the phone

Ex: The caller hung up quickly after realizing they had dialed the wrong number .
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caller ID
[noun]

a system that shows the phone number of an incoming call

Ex: She was pleased to see her friend ’s name on the caller ID.
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a phone service that enables one to know or answer an incoming call during another call

Ex: The call waiting feature let me take my friend ’s call while I was already chatting with my partner .
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careline
[noun]

a phone service set up by a company or organization to provide its clients with information about the service they received or a product they purchased

Ex: The company offers a 24-hour careline to assist customers with any problems they encounter .
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the practice of making an unexpected phone call or visiting someone in person in order to sell them goods or services

Ex: Regulations govern cold-calling practices to protect consumers from harassment and fraud .
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a phone call that the person who receives it agrees to pay for, instead of the caller

Ex: The collect call from my friend was unexpected , but I accepted it because I had n’t heard from her in a while .
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a phone call in which three or more people can hear and speak with one another

Ex: The conference call had some technical issues , but we managed to get through the meeting .
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EMS
[noun]

a system for communicating music, pictures, and lengthy written messages between mobile phones

Ex: The new phone supports enhanced messaging service, so I can send creative texts with pictures.
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a visit or phone call that is made as a gesture of politeness

Ex: The hotel staff made a courtesy call to check if everything was to my satisfaction .
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helpline
[noun]

a phone service that provides advice, comfort, or information regarding specific problems

Ex: I called the helpline for assistance with my Internet connection issues .
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hotline
[noun]

a direct phone line for emergency calls or calls between heads of governments

Ex: The suicide prevention hotline provides confidential support and counseling to individuals in crisis .
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landline
[noun]

a phone connection using underground cables or wires on poles, rather than the satellite connection

Ex: The landline provided a clear connection during the storm .
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line
[noun]

a telephone connection or service

Ex: The technician fixed the telephone line so we can make calls again.
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any telephone call made within a particular area and using the single switching center

Ex: I only need to make a local call to reach my family , since they live in the same city .
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a button that can be pushed to turn off the sound on a television, telephone, etc.

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an enclosed place with a public phone that someone can pay to use

Ex: She closed the door of the phone booth to avoid distractions .
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the act of speaking to someone or trying to reach them on the phone

Ex: During the meeting , she stepped out to take an important phone call regarding a job opportunity .
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scrambler
[noun]

an electronic device that jams a radio or an electronic signal

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a feature on a phone by which a phone number that is already dialed can be called, pressing a single button

Ex: After programming his boss ’s number into speed dial, he could contact her with just one button .
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a tall pole or post that carries wires used for telephone lines

Ex: The old telephone pole was replaced with a sturdier one .
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toll
[noun]

an amount of money that is paid for a long-distance phone call

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a phone number with a distinct three digit code that is free of charge for the calling party

Ex: For technical support , you can call the toll-free telephone number listed on the website .
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voicemail
[noun]

a system that allows callers to leave recorded messages for someone who is unable to answer their phone

Ex: She set up her voicemail greeting with a professional message.
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a phone call that is made at a particular time to wake someone up, at their request, for example in a hotel

Ex: They asked for a wake-up call to be well-prepared for their morning excursion .
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the section of a phone book that gives the list of the names, addresses and phone numbers of individuals and businesses in an alphabetical order

Ex: I remember spending hours flipping through the white pages when I needed to contact people before the Internet became popular .
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a section of the phone book with a list of the names, addresses and phone numbers of organizations and firms in an alphabetical order

Ex: My dad still keeps a copy of the yellow pages in case we need it .
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open line
[noun]

a phone communication in which conversations can be heard or recorded by others

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the practice of selling products on a TV program or online

Ex: The teleshopping host was so enthusiastic that I almost bought a vacuum cleaner I didn’t need.
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car phone
[noun]

a mobile radio telephone that is designed to be used in a vehicle

Ex: My grandfather still talks about how impressive his car phone was when it first came out .
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cradle
[noun]

the part of a telephone where the handset or receiver can be put and be charged while not being used

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handset
[noun]

the part of the phone held to the ear through which one can listen and speak

Ex: He bought a wireless handset for convenience .
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MMS
[noun]

a cellular service that allows one to send and receive color pictures, sounds, etc. on their cell phone

Ex: I used MMS to share my vacation photos with family back home .
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the central part of a phone system by which phone calls in a hotel, office, etc. are answered and put through

Ex: The switchboard system in the office can handle up to 50 calls at once.
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a telephone device with a screen and camera that can transmit video and audio signals

Ex: I prefer using a videophone when I need to have a more personal conversation with friends .
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a written message that one sends or receives using a mobile phone

Ex: After the interview , she sent a text message to thank the hiring manager .
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SMS
[noun]

a cellular service of sending and receiving brief text messages on a mobile phone

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keypad
[noun]

a group of numbered buttons on a surface used for operating a TV, phone, computer, etc.

Ex: The remote control for the television had a numeric keypad for channel selection .
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the part of a telephone, radio device, etc. to which the mouth is applied

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Bluetooth
[noun]

the system through which different devices can be connected to each other over short distances wirelessly using radio waves

Ex: The wireless speaker connects to my phone via Bluetooth, so I can play music from anywhere in the room .
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a form of online communication which enables the users to communicate very quickly in real-time

Ex: Instant messaging is ideal for quick updates and urgent matters .
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