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Cambridge English: CAE (C1 Advanced) - Téléphoner et Discours Direct

Apprenez le vocabulaire avancé du CAE pour la communication téléphonique et le discours direct, y compris les appels, les conversations, les réponses, les citations et l'interaction orale.

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Cambridge English: CAE (C1 Advanced)
to get back to

to contact someone again later to provide a response or reply, often after taking time to consider or research the matter

reprendre

reprendre

Ex: She promised to get back to her friend about their weekend plans. 

Elle a promis de revenir vers son amie concernant leurs projets pour le week-end.

to [give] {sb} a ring

to make a telephone call to someone

Ex: She promised to give her old friend a ring to catch up on their lives. 
to break up

to have trouble talking or seeing clearly because of a weak or unstable signal

se couper, avoir des coupures

se couper, avoir des coupures

Ex: Video calls often break up in areas with weak internet connections. 

Les appels vidéo se coupent souvent dans les zones où la connexion Internet est faible.

to call back

to contact someone when the first attempt to communicate was missed or was unsuccessful

rappeler

rappeler

Ex: I called the hotline back three times, but no one answered. 

J'ai rappelé la ligne d'assistance trois fois, mais personne n'a répondu.

to cut off
to cut off
[verbe]

to end a phone call while the other person is still on the line

couper

couper

Ex: Due to a poor signal, Amanda had to cut off the call with her colleague in the middle of their conversation. 

En raison d'un mauvais signal, Amanda a dû couper l'appel avec son collègue au milieu de leur conversation.

to get through

to manage to reach or contact a person

joindre, contacter

joindre, contacter

Ex: I tried calling all morning, but I couldn't get through to the company's customer service. 

J'ai essayé d'appeler toute la matinée, mais je n'ai pas pu joindre le service client de l'entreprise.

to hang on
to hang on
[verbe]

to remain on the line during a phone call, typically while waiting for someone to become available to talk

rester en ligne

rester en ligne

Ex: The receptionist asked the caller to hang on as she transferred the call to the appropriate department. 

La réceptionniste a demandé à l'appelant de rester en ligne pendant qu'elle transférait l'appel au service approprié.

to hang up
to hang up
[verbe]

to end a phone call by breaking the connection

raccrocher, mettre fin à l'appel

raccrocher, mettre fin à l'appel

Ex: She hung up on me when she realized she dialed the wrong number. 

Elle a raccroché quand elle a réalisé qu'elle avait composé le mauvais numéro.

off the hook
off the hook
[Phrase]

(of a telephone handset) not in its place, therefore unable to receive a call

décroché

décroché

Ex: The defendant was happy to hear that he was off the hook after the jury found him not guilty. 
to [put] {sb} on hold

to temporarily make someone wait during a phone call before resuming the conversation

Ex: I had to put my friend on hold for a moment to answer another call. 
to put through

to connect a caller to the person to whom they want to speak

mettre [qqn] en relation

mettre [qqn] en relation

Ex: I called the main office, and they put me through to the HR department. 

J'ai appelé le bureau principal et ils m'ont passé au service des ressources humaines.

to ring back

to return a call or call someone again because one was not available the first time they called

rappeler, retéléphoner

rappeler, retéléphoner

Ex: I rang back, but there was no answer on the other end. 

J'ai rappellé, mais il n'y avait pas de réponse à l'autre bout.

to ring off

to end a phone call

raccrocher, raccrocher le téléphone

raccrocher, raccrocher le téléphone

Ex: Please ring off the call when you're done discussing the details. 

Veuillez raccrocher l'appel lorsque vous avez fini de discuter des détails.

to speak up

to speak in a louder voice

parler plus fort

parler plus fort

Ex: The teacher advised the shy student to speak up in a loud and clear voice. 

Le professeur a conseillé à l'étudiant timide de parler plus fort d'une voix forte et claire.

to pass over

to hand the phone to someone nearby so they can continue the conversation

passer, transmettre

passer, transmettre

Ex: He passed me over to his wife to explain. 

Il m'a passé à sa femme pour expliquer.

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