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Cambridge IELTS 16 - Academic - Test 3 - Listening - Part 2

Learn vocabulary from Cambridge IELTS 16 Academic, Test 3 Listening Part 2, and review useful words and expressions from this section of the practice test.

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Cambridge IELTS 16 - Academic
customer service

the assistance and advice provided to customers regarding product use, issues, and inquiries

Ex: They improved customer service by offering 24/7 live chat support. 
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to maintain

to make something stay in the same state or condition

Ex: The janitor regularly maintains cleanliness in the office by cleaning and organizing. 
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prepared
prepared
[Adjective]

equipped or prepared with necessary intellectual resources

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vacancy
vacancy
[noun]

a position or job that is available

Ex: The company announced a vacancy for a senior marketing manager. 
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technician

an expert who is employed to check or work with technical equipment or machines

Ex: He's an automotive technician, specializing in diagnosing and repairing engine problems. 
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forestry
forestry
[noun]

the science or practice of planting, managing, and caring for forests

Ex: He studied forestry to learn sustainable forest management techniques. 
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conservation

the protection of the natural environment and resources from wasteful human activities

Ex: Conservation efforts are crucial to preserving endangered species and their habitats. 
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driving licence

an official document that shows someone is qualified to drive a motor vehicle

Ex: She finally obtained her driving licence after passing the road test on her first attempt. 
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preferred
preferred
[Adjective]

liked or wanted more than others

Ex: Email is her preferred method of communication. 
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to consider

to put something under discussion in order to make a decision

Ex: Our department is considering the implications of the new policy. 
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to sow
to sow
[Verb]

to plant seeds by scattering them on the ground

Ex: She sows tomato seeds in the garden every spring for a fresh harvest. 
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to harvest

to cut, pick, and collect a crop when it is ready

Ex: Farmers harvest the wheat in late summer. 
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care
care
[noun]

the act of providing treatment and paying attention to the physical and emotional needs of someone or something

Ex: The elderly residents of the nursing home received compassionate care from the dedicated staff members. 
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perk
perk
[noun]

an extra benefit that one receives in addition to one's salary due to one's job

Ex: One of the best perks of working at the tech company is the free gym membership. 
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to rent
to rent
[Verb]

to pay someone to use something such as a car, house, etc. for a period of time

Ex: She decided to rent an apartment in the city while working there for a year. 
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cottage
cottage
[noun]

a small house, particularly one that is situated in the countryside or a village

Ex: They spent the weekend at a charming cottage by the lake. 
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estate
estate
[noun]

a vast area that is the property of an individual, usually with a large house built on it

Ex: The family inherited a beautiful estate with sprawling gardens and a historic mansion. 
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active
active
[Adjective]

(of a person) doing many things with a lot of energy

Ex: Despite being retired, he remains active, taking part in various community activities. 
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flexible
flexible
[Adjective]

capable of adjusting easily to different situations, circumstances, or needs

Ex: Her flexible approach to problem-solving made her an excellent team member. 
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housing
housing
[noun]

buildings in which people live, including their condition, prices, or types

Ex: The government is working on affordable housing. 
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permanent
permanent
[Adjective]

continuing to exist all the time, without significant changes

Ex: The museum's permanent collection includes timeless masterpieces from around the world. 
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intensive
intensive
[Adjective]

involving a great deal of effort, activity, or attention concentrated into a short period of time

Ex: Emma completed an intensive language course during the summer. 
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overtime
overtime
[noun]

the extra hours a person works at their job

Ex: Due to the deadline, the team put in several hours of overtime. 
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rapid
rapid
[Adjective]

occurring or moving with great speed

Ex: The rapid river flowed swiftly downstream. 
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promotion
promotion
[noun]

an act of raising someone to a higher rank or position

Ex: A promotion often comes with increased responsibilities. 
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accommodation

a place where people live, stay, or work in

Ex: She booked her accommodation in advance to ensure she had a comfortable place to stay during her vacation. 
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recruitment

the process of finding and attracting people to join a company, organization, military force, or other group

Ex: The company has increased recruitment to fill several new positions. 
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consultant

someone who gives professional advice on a given subject

Ex: The financial consultant put forward a comprehensive investment plan for her clients, outlining various strategies to achieve their financial goals. 
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to specialize

to focus exclusively on offering a specific product or service

Ex: The bakery specializes in gluten-free cakes and pastries. 
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agriculture

the practice and study of growing crops and raising animals for food or other products

Ex: Agriculture provides food for people around the world. 
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horticulture

the practice or study of growing flowers or other garden plants

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sector
sector
[noun]

a specific part or branch of an economy, society, or activity with its own distinct characteristics and functions

Ex: The technology sector has grown rapidly in recent years. 
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maintenance

the act of keeping something in good condition or proper working condition

Ex: Regular maintenance extends the life of a car. 
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to stick
to stick
[Verb]

to be burdened with something unpleasant or disadvantageous

Ex: We're stuck dealing with these high utility bills. 
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to juggle
to juggle
[Verb]

to manage multiple tasks, demands, or responsibilities at the same time

Ex: As a working mother, she had to expertly juggle parenting duties with the demands of a high-pressure job. 
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childcare
childcare
[noun]

the act of looking after children, especially while their parents are working

Ex: Childcare can be expensive in urban areas. 
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recruit
recruit
[noun]

a person who has recently joined an organization, group, or workplace

Ex: The company's newest recruit starts work next Monday. 
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to guarantee

to formally promise that specific conditions related to a product, service, etc. will be fulfilled

Ex: The company guarantees that the electronic devices are free from defects for one year after purchase. 
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plus
plus
[noun]

a beneficial or advantageous feature

Ex: The spacious backyard is a big plus for the house. 
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overseas
overseas
[Adverb]

‌to or in a foreign country, particularly one that is across the sea

Ex: She accepted a job offer and relocated overseas. 
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keen
keen
[Adjective]

having a strong enthusiasm, desire, or excitement for something or someone

Ex: She was keen to dive into the new book series, devouring each novel with gusto. 
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remote
remote
[Adjective]

far away in distance or position

Ex: The telescope detected a remote galaxy billions of light-years away. 
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to turn out

to emerge as a particular outcome

Ex: The party turned out to be more fun than we thought. 
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book
book
[noun]

a compilation of known information about a subject or person

Ex: The police kept a book on all major suspects. 
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commercial
commercial
[Adjective]

related to the purchasing and selling of different goods and services

Ex: Commercial transactions involve the exchange of goods or services for money. 
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client
client
[noun]

a person or organization that pays for the services of a company or recommendations of a professional

Ex: As a lawyer, she always puts her clients' needs and interests first. 
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to supply
to supply
[Verb]

to provide something needed or wanted

Ex: The grocery store will supply fresh produce and other essentials to the community. 
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to operate

(of a business or organization) to function or work in a specific place or in a particular manner

Ex: The company operates in over 50 countries worldwide. 
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fast-paced
fast-paced
[Adjective]

characterized by a high level of speed, activity, or excitement

Ex: She enjoys the fast-paced lifestyle of living in a big city. 
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profit
profit
[noun]

the sum of money that is gained after all expenses and taxes are paid

Ex: The company reported a significant profit for the fiscal year, reflecting efficient operations and strong sales. 
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margin
margin
[noun]

the difference between the cost of producing or buying something and the amount received from selling it

Ex: The company earns a higher margin on its premium products. 
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staff
staff
[noun]

a group of people who work for a particular company or organization

Ex: All staff members are required to attend the meeting. 
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sociable
sociable
[Adjective]

possessing a friendly personality and willing to spend time with people

Ex: Jane is very sociable and enjoys engaging with large groups of people at parties and social events. 
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post
post
[noun]

a job, position, or role, often within an organization or a company

Ex: The military assigned him to a new post in a different region. 
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agronomist

a specialist in the science of field-crop production and soil management

Ex: The agronomist advised the farmers on improving soil fertility. 
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crop
crop
[noun]

a plant that is grown for food over large areas of land

Ex: The farmers planted a new crop of wheat this season. 
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nutrition
nutrition
[noun]

the field of science that studies food and drink and their effects on the human body

Ex: Her passion for nutrition led her to pursue a career as a dietitian, helping others improve their health and well-being through proper nutrition. 
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pest
pest
[noun]

an insect or small animal that destroys or damages crops, food, etc.

Ex: The farmer sprayed the field to control the pest. 
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legislation

a formal rule or collection of rules enacted by a governing authority

Ex: The new environmental legislation limits carbon emissions from factories. 
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to [make] way
to make way
[phrase]

*** Make progress

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(career|corporate) ladder

the different levels of jobs and responsibilities that people can move up in their chosen profession as they gain more experience and skills

Ex: She climbed the career ladder quickly after joining the company. 
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applicant
applicant
[noun]

a person who formally requests or applies for something, such as a job, admission, or financial support

Ex: More than two hundred applicants applied for the position. 
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maternity
maternity
[noun]

the state of being pregnant; the period from conception to birth when a woman carries a developing fetus in her uterus

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contract
contract
[noun]

an official agreement between two or more sides that states what each of them has to do

Ex: They signed a contract to buy the house, outlining the terms of the sale. 
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administration

the process and activities required to control and manage an organization

Ex: The nurse is responsible for the administration of medications at the correct times. 
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in return
in return
[Adverb]

as a response or exchange for something given or received

Ex: She helped me with the project, and I gave her some advice in return. 
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sales
sales
[noun]

the department within a company or organization that is responsible for selling its products or services to customers

Ex: She works in sales for a software company. 
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chain
chain
[noun]

a group of retail stores that have the same name and sell similar products or services, all owned and run by the same company

Ex: The coffee chain opened several new locations across the city. 
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garden center

a store that sells plants, gardening tools, and supplies for home and outdoor gardens

Ex: We visited the garden center to buy flowers for the backyard. 
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to [work] hard, [play] hard

to put a lot of effort and energy into work or duties and then enjoy free time or fun activities with the same level of energy

Ex: She believes in the motto to work hard, play hard, so she stays late at the office and travels on weekends. 
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